Trade Counter Sales Assistant

1 month ago

London, Greater London, United Kingdom Eurocell Group Ltd Full time
Job Title: Trade Counter Assistant and Driver

Job Summary:

We are seeking a highly motivated and customer-focused Trade Counter Assistant and Driver to join our team at Eurocell Group Ltd. As a key member of our branch operations, you will be responsible for providing exceptional customer service, achieving sales targets, and ensuring the smooth operation of our trade counter and delivery services.

Key Responsibilities:

  • Provide outstanding customer service and support to new and existing customers, ensuring their needs are met and exceeded.
  • Responsible for trade counter sales, achieving sales targets, and confidently communicating product knowledge to customers.
  • Picking, loading, and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans.
  • Responsible for route planning, safe driving, and maintaining the Company vehicle clean.
  • Support the Branch Manager with actions and activities on time, in full, and ensure compliance with Health and Safety, company policies, and procedures.
  • Ensure excellence in customer service, operational standards, and Branch sales targets are achieved.
  • Support the delivery of sales targets while developing and maintaining positive customer relationships.
  • Assist with the delivery of branch operations and provide support and assistance to Branch colleagues as required.
  • Maintain branch standards, including warehouse and stock management, front of house cleanliness, and point of sale.

Requirements:

  • Passion and energy to deliver exceptional customer service and achieve business targets.
  • A hands-on customer-focused approach, confident and happy to serve customers and proactively engage with potential future customers.
  • A commercial approach to drive sales and maximize margins, while ensuring our customers always walk away happy.
  • Good organizational skills, with the ability to prioritize and use own initiative.
  • Confident IT user, with experience of MS Office and industry-standard software, e.g., SAP.
  • A full and valid driving license is essential, and a FLT license could be a distinct advantage.
  • Previous branch stock take experience could be a distinct advantage.
  • Comfortable to work in a small team and on occasion, alone.
  • Experience within a similar role ideally in a trade/builders merchant/retail, glazing, or u-PVC environment could be a distinct advantage.

What We Offer:

  • A competitive salary of £26,698 per year, plus 10% Zone Allowance, totaling £29,368 per year.
  • An excellent monthly bonus scheme, which added to your salary would be up to £32,968 per year.
  • 25 days holiday, plus statutory holidays, normally 33 days in total each year.
  • Free Healthcare plan for all employees.
  • Enhanced Maternity and Paternity benefit.
  • Free Life Assurance Plan of 3x your Annual Salary.
  • Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success.
  • Company Pension Plan.
  • Employee discount on Eurocell products.
  • Discounts across many well-known online and high street retailers.
  • A blend of training, including e-learning and on-the-job training, to help your career development.
  • Care First Employee Assistance Programme, available 24 hours a day, 365 days a year, for confidential support and advice, if and when you need it.
  • Colleague Referral Programme; we pay you for successfully referring people to join our team.
  • Excellent opportunities to grow with us, and progress your career.

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