Customer Credit Operations Specialist

1 week ago


Leicester, Leicester, United Kingdom E.O.N Worldwide Full time
About E.O.N Worldwide

We are a leading energy company dedicated to delivering exceptional customer experiences. Our Residential and SME Energy Sales business is at the forefront of the energy transition, and we're building a new business model that focuses on customer-centricity.

Job Summary

We're seeking a highly skilled and empathetic Support & Assurance Specialist to join our customer Credit operations team. As a key member of our team, you will be responsible for providing exceptional support to our customers, particularly those who are vulnerable or facing financial hardship.

Key Responsibilities
  • Deliver exceptional customer experiences, ensuring that our customers feel valued and supported.
  • Work closely with our customers to understand their needs and provide tailored support.
  • Collaborate with our team to identify and address customer concerns, ensuring that we're meeting our customers' needs.
  • Develop and maintain strong relationships with our customers, building trust and confidence in our brand.
  • Stay up-to-date with industry developments and best practices, ensuring that our customers receive the best possible support.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to help you grow in your career.
  • A collaborative and supportive team environment.
  • The opportunity to work with a leading energy company that's committed to making a positive impact.
  • A chance to make a real difference in the lives of our customers.


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