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Store Manager

2 months ago


Southampton, Southampton, United Kingdom JD GROUP Full time
Job Description

**Job Title:** Store Manager - Retail Operations

**Job Summary:** We are seeking an experienced Store Manager to lead our retail team and drive sales growth while delivering exceptional customer service.

Key Responsibilities:
  • Team Leadership: Manage and motivate a high-performing team to achieve sales targets and provide industry-leading customer service.
  • Store Operations: Oversee the day-to-day operations of the store, including stock management, visual merchandising, and inventory control.
  • Customer Service: Ensure that customers receive a personalized and engaging shopping experience, resolving any issues promptly and professionally.
  • Performance Management: Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to drive growth.
  • Training and Development: Provide ongoing training and development opportunities to ensure that team members have the skills and knowledge needed to succeed.
  • Inventory Management: Manage inventory levels, including ordering, receiving, and stocking merchandise.
  • Visual Merchandising: Work with the visual team to create visually appealing store displays and windows that drive sales and engage customers.
  • Business Analysis: Analyze sales data and customer behavior to inform business decisions and drive growth.
  • Communication: Communicate effectively with the store team, head office, and other stakeholders to ensure seamless operations and achieve business objectives.
Requirements:
  • Experience: Proven experience in a retail management role, preferably with a similar company.
  • Skills: Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Knowledge: Knowledge of retail operations, including stock management, visual merchandising, and inventory control.
  • Education: High school diploma or equivalent required; degree in business or related field preferred.
  • Certifications: Relevant certifications, such as retail management or customer service, an asset.
What We Offer:
  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits: A comprehensive benefits package, including health, dental, and vision insurance.
  • Professional Development: Opportunities for professional development and career advancement.
  • Staff Discount: A discount on JD Group products and services.