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Administrative Support Trainee
2 months ago
Position Overview
Are you eager to embark on a professional journey within a vibrant organization like the NHS? Do you aspire to develop essential skills in Customer Service and Business Administration through a recognized Apprenticeship program? If so, we present a remarkable opportunity for you to join our team as an apprentice in administrative support roles.
In this position, you will provide outstanding customer service and assist with various office responsibilities to ensure the efficient functioning of the organization. We are looking for individuals who are reliable, punctual, and exhibit a professional attitude.
This role is offered on a fixed-term training contract with full-time hours, Monday to Friday. You will receive competitive remuneration, holiday entitlements, and access to the NHS pension scheme. Furthermore, you will have the chance to achieve a Level 2 qualification in Customer Service alongside a Level 2 certification in Business Administration.
If you are over 18 and enthusiastic about enhancing your skills in a nurturing environment, we invite you to explore this opportunity through our training provider contact.
Key Responsibilities
- Providing reception assistance, including managing room bookings and responding to phone inquiries
- Handling correspondence and organizing appointments
- Supporting administrative tasks such as composing letters and managing schedules
- Engaging in high-volume telephone communications and diverse learning experiences
About Our Organization
Nottinghamshire Healthcare is a prominent provider of mental health, community health, and offender healthcare services across various regions. We are committed to cultivating a diverse and inclusive workplace and prioritize the health and well-being of our staff.
Join us in making a positive impact every day and contribute to our core values of Trust, Honesty, Respect, Compassion, and Teamwork. #TeamNottsHC
Role Expectations
The successful candidate will receive training and guidance in customer service and administrative duties within our Child and Adolescent Mental Health Service. This role will involve collaboration across multiple departments to enhance skills and knowledge.
For a comprehensive list of duties and responsibilities, please refer to the attached job description.
Candidate Profile
Qualifications
- A good standard of general education, including GCSEs in English and Maths
Experience
- Familiarity with Keyboard/Word Processing and Microsoft Office applications
- Relevant work experience, whether paid or voluntary
Skills
- Strong interpersonal and communication abilities
- Proficient written communication skills
- Organizational skills with a keen attention to detail
- A willingness to learn and retain new information
Values and Behaviors
- Alignment with the Trust's core values and commitment to Equality, Diversity, and Inclusion
Additional Requirements
- Capability to travel within a designated geographic area
