Customer Service Representative
3 hours ago
About the Role:
We're looking for a talented individual to join our team as an Administration & Customer Service Advisor. As a key member of our retail team, you'll be responsible for delivering exceptional customer service and providing expert advice on our range of motoring and cycling products.
Key Responsibilities:
- Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Offer expert advice on our products, including car parts, technology, and cycle repair services.
- Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
- Develop and maintain a thorough knowledge of our products and services, staying up-to-date with new releases and promotions.
- Contribute to a positive and inclusive team environment, promoting a culture of excellence and customer satisfaction.
What We Offer:
As a valued member of our team, you'll enjoy a range of benefits, including:
- A competitive hourly rate of £8.64 (with opportunities for progression and bonuses).
- A comprehensive training program to develop your skills and knowledge.
- A supportive and inclusive team environment, with opportunities for career growth and development.
- A range of employee benefits, including discounts on our products and services.
Requirements:
To be successful in this role, you'll need:
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- A passion for delivering exceptional customer service and a commitment to excellence.
- Basic knowledge of car parts and cycle repair, with a willingness to learn and develop your skills.
- Availability to work on a rota basis, including weekends.
What's Next:
If you're a motivated and customer-focused individual with a passion for motoring and cycling, we'd love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].
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