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Credit Controller

2 months ago

Godstone, Surrey, United Kingdom Reed Full time
About the Role

We are seeking a highly skilled and experienced Credit Controller to join our finance team at Reed. As a key member of our team, you will play a crucial role in managing the debt recovery process and contributing to the company's cash flow and working capital objectives.

Key Responsibilities
  • Debt Recovery: Conduct credit assessments for new customers and ongoing evaluations for an assigned portfolio, ensuring timely payments from customers.
  • Account Management: Manage the collection of debts in accordance with agreed terms, addressing customer queries and disputes, and coordinating with Supply Chain, Sales, Quality, and FP&A Teams to resolve issues swiftly.
  • Credit and Debit Note Control: Oversee credit and debit note control for assigned customer portfolio, investigating issues to a resolution, and implementing internal debt recovery processes.
  • Master Data Management: Maintain accurate and up-to-date master data for customer portfolios, including contact and bank details.
  • Remittance and Debit Note Processing: Process daily remittance advices and generate debit notes deductions on EFACS, ensuring the accuracy of customer ledgers and updating any changes as required.
  • Collaboration and Communication: Collaborate with various business levels to process credit notes, respecting authorisation processes, and communicate with customers regarding invalid claims and follow up for repayment.
Requirements
  • Experience: Over three years of experience in Credit Control within an FMCG environment.
  • Qualifications: ACICM Level 3 Diploma or equivalent.
  • Skills: Proficiency in Microsoft Office applications: Word, Excel, Outlook, and excellent verbal and written communication skills with a professional issue resolution approach.
  • Teamwork: Team player with respect for colleagues and strong attention to detail.
What We Offer
  • Company Benefits: Company pension contribution, life assurance, income protection, private medical, and annual bonus.
  • Work-Life Balance: 20 days annual leave + bank holidays.