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Spa Receptionist
2 months ago
About the Role
We are seeking a highly skilled Spa Receptionist to join our team at Center Parcs. As a Spa Receptionist, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.
Key Responsibilities
- Provide exceptional customer service to all guests, ensuring their needs are met and exceeded.
- Manage guest bookings and queries in a professional and efficient manner.
- Maximize treatment and retail sales, while maintaining the highest standards of guest care and profitability.
- Work collaboratively with the team to ensure the smooth running of the reception area.
Requirements
- Excellent communication and interpersonal skills.
- Ability to build rapport with people from diverse backgrounds.
- Friendly and outgoing personality.
- Good standard of education.
- Previous experience in a customer service environment is desirable.
About the Benefits
As a Spa Receptionist at Center Parcs, you will enjoy a range of benefits, including:
- Colleague Bonus Scheme.
- Pension Scheme with Life Assurance.
- Colleague Recognition and Reward Scheme.
- Free use of our leisure facilities.
- Discounted Center Parcs breaks.
- 20% discount in our restaurant and retail outlets.
- Access to Perks at Work Portal.
- Employee Assistance Program.
About Center Parcs
Center Parcs is a leading provider of short-break holidays and spa experiences. Our villages offer a unique blend of relaxation, entertainment, and adventure, set in beautiful natural surroundings. As a Spa Receptionist, you will be part of a dynamic team that is passionate about delivering exceptional guest experiences.
