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Technical Field Specialist

2 months ago

Manchester, United Kingdom Network IT Full time

Position Overview:
We are seeking two skilled Field Engineers to join our expanding team at Network IT. This role is ideal for professionals looking to transition from traditional maintenance and support roles to a more proactive and automated approach in IT services.


Key Responsibilities:
You will be responsible for delivering on-site technical assistance, diagnosing issues, and maintaining IT systems for our diverse clientele. Your role will involve:

  • Conducting on-site troubleshooting, diagnostics, and repairs for hardware, software, and network challenges.
  • Setting up, configuring, and deploying IT hardware, including servers, desktops, laptops, and networking devices.
  • Performing routine maintenance tasks such as software updates, system backups, and hardware inspections to ensure optimal performance.
  • Acting as the primary contact for clients during site visits, offering professional technical support and solutions.
  • Responding to urgent client requests and IT emergencies with prompt and effective resolutions.

Qualifications:
The ideal candidate will possess:

  • Strong knowledge of IT systems, including proficiency in Windows and Linux operating systems, network configurations, and commonly used business software.
  • Experience in hardware installation, troubleshooting, and repair, including servers, PCs, printers, and networking equipment.
  • A solid understanding of networking concepts (e.g., TCP/IP, DNS, DHCP) and experience in configuring and troubleshooting network devices.
  • The ability to travel frequently and adapt to various client environments and technical challenges.

Additional Information:
This role is pivotal in fostering trust and building strong relationships with key clients, ensuring that their needs are met with the utmost professionalism. A vehicle will be provided for travel purposes.


If you are a dedicated IT professional looking to make a significant impact in a dynamic environment, we encourage you to consider this opportunity.