Senior Incident Management Specialist

3 weeks ago


Richmond, Greater London, United Kingdom Barclays Bank Full time
Senior JOCIM Command Centre Analyst

Barclays is seeking a highly skilled Senior JOCIM Command Centre Analyst to join our team. As a key member of our Cyber Fraud Fusion Center, you will play a critical role in driving innovation and excellence in our digital landscape.

Key Responsibilities:
  • Manage and resolve mission-critical situations with confidence, calmness, and focus.
  • Develop and implement major incident management programs.
  • Analyze logs, system data, and user reports to identify root causes and determine necessary courses of action.
  • Execute regular tests and simulations to test response procedures.
  • Document and analyze past incident details to support identification of recurring issues and implementation of preventive measures.
Requirements:
  • Knowledge of incident management and analysis tools, such as ServiceNow, X-Matters, Everbridge, and Silobreaker.
  • Knowledge and working experience with layered and intelligence-driven defence models.
  • Previous experience in a Situational, Operational Control, or Security Control environment.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
What We Offer:
  • A dynamic and challenging work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a talented and diverse team.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.


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