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Barista

2 months ago

London, Greater London, United Kingdom Sam's, Genuine Restaurants Group Full time

About Sam's Genuine Restaurants Group

Sam's Genuine Restaurants Group is a dynamic and independent business that has made a name for itself in the local community. Our group consists of a combination of deli and grocer shops, as well as all-day cafés serving breakfast, lunch, and early supper. We are passionate about providing exceptional customer service and serving high-quality coffees and hot beverages.

Job Summary

We are seeking a passionate and energetic Barista who will work together with our team to provide outstanding customer service and create amazing coffee experiences. As a Barista, you will be responsible for making and serving specialty coffee and tea beverages, serving customers at the counter and table, and assisting the Shop Manager with daily tasks.

Key Responsibilities

  • Making and serving specialty coffee and tea beverages
  • Serving customers at the counter and table
  • Assisting the Shop Manager with daily tasks
  • Preparing sandwiches and assisting with customer inquiries
  • Providing exceptional customer service and creating a welcoming atmosphere

Requirements

To be successful in this role, you will need to demonstrate a passion for people and a commitment to delivering exceptional customer service. You will also need to be comfortable working in a fast-paced environment and be able to multitask with ease. We are looking for a team player who is friendly, outgoing, and dedicated to outstanding customer service.

Benefits

  • Working for a dynamic and independent business with multiple expansion projects
  • A good work-life balance
  • Good rates of pay - package DOE
  • Meals on duty
  • Evenings off
  • Cycle to work scheme
  • Employee discounts in any of the Larder Shops and Sam's Riverside Restaurants
  • Company events and staff parties
  • Monthly incentives
  • Referral bonus scheme
  • Excellent opportunities to progress

Recommended Skills

  • At least 2+ years of experience in the coffee service industry
  • 2+ years of experience in the customer service industry
  • Comfortable with working busy shifts
  • Friendly, outgoing, and dedicated to outstanding customer service
  • Tidy and self-disciplined
  • Detailed-focused and passionate about product quality
  • Customer focus