Airport Operations Coordinator
2 months ago
About the Role:
We are seeking a highly skilled and experienced Courtesy Service Driver to join our team at Hertz. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to our clients while ensuring the safe and efficient transportation of passengers and luggage.
Key Responsibilities:
- Acknowledge all customers boarding the bus, assist with luggage, and establish terminal requirements.
- Provide excellent customer service to all customers, ensuring a positive experience.
- Present the correct image of Hertz at all times, adhering to our brand standards.
- Obey the highway code and health and safety procedures at all times.
- Refuel the Courtesy Bus according to fuel handling procedures and ensure the vehicle is kept tidy and has a professional appearance.
- Complete relevant paperwork in line with Company Audit and Department of Transport standards.
- Bring any defects or damage on the bus to the attention of your Team Leader or Transport Manager.
- Follow the designated route around the terminals.
Requirements:
- Good written and verbal communication skills.
- Minimum 2 years PCV cat.D1 driving experience.
- Must have a CPC.
- Customer service experience.
- Must have at least 2 solid years of experience working as a Bus Driver.
Benefits:
- 25 days holidays (plus Bank Holidays).
- Wide range of training and development courses available to all employees.
- Career development opportunities across Hertz UK and Europe.
- Car Rental discount across Europe, including friends and family members.
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