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Care Coordinator for Premium Care Provider
2 months ago
We are seeking a highly organized and detail-oriented Care Coordinator to join our team at Home Instead. As a Care Coordinator, you will play a critical role in ensuring the smooth operation of our care services, working closely with our care professionals and clients to deliver exceptional care and support.
Key Responsibilities- Scheduling and Coordination: Develop and implement effective scheduling systems to ensure that care professionals are matched with clients in a timely and efficient manner.
- Client and Care Professional Management: Maintain accurate records of client and care professional information, ensuring that all necessary details are up-to-date and easily accessible.
- Communication and Liaison: Establish and maintain strong relationships with clients, care professionals, and other stakeholders, providing excellent communication and support as needed.
- Problem-Solving and Adaptability: Proactively identify and resolve scheduling conflicts, ensuring that care services are delivered to the highest standard, even in the face of unexpected challenges.
- Continuous Improvement: Collaborate with the care team to identify areas for improvement and implement changes that enhance the quality of our care services.
- Experience: Previous experience in a scheduling or coordination role, preferably within the home care or healthcare industry.
- Skills: Excellent organizational and communication skills, with the ability to work calmly and accurately under pressure. Proficiency in Microsoft Office or Google Suite, with experience of CRM software and electronic scheduling systems.
- Personal Qualities: A kind and compassionate approach, with a strong commitment to delivering exceptional care and support to our clients.
- Competitive Salary: A competitive salary of £27,000 to £30,000, depending on experience.
- Full-Time Role: A full-time role of 40 hours per week, with flexible working hours and a positive work-life balance.
- Opportunities for Growth: The opportunity to develop your skills and experience within a dynamic and supportive team, with opportunities for career progression and professional development.
