Accommodation Needs Specialist

1 month ago


West Bromwich, Sandwell, United Kingdom Adullam Homes Full time
Job Overview

We are seeking a skilled Tenancy Sustainment Officer to join our team at Adullam Homes Housing Association Ltd. in Birmingham.

The successful candidate will be responsible for understanding the complex needs of tenants, licensees, or occupants of Adullam properties within the context of Supported Exempt Accommodation.

Key Responsibilities:

  1. Deliver a consistently high customer service to enhance the quality of life for tenants by providing safe, secure, and attractive environments.
  2. Create sustainable communities by providing tailored support plans, training, education, and employment opportunities.
  3. Work closely with tenants, licensees, or occupants to understand their needs and provide appropriate support.
  4. Collaborate with internal teams to ensure effective communication and delivery of services.
  5. Contribute to the development and implementation of policies and procedures to support the delivery of services.

What We Offer:

  • A competitive salary of £24,512.25 per annum.
  • Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year).
  • Training and career advancement opportunities.
  • Discounted Goods and services.
  • Pension.
  • Access to Westfield Health and Westfield Rewards/Discounts.
  • Access to CALM app.
  • Life Assurance (4x Basic annual salary from the start of employment).
  • Multidimensional wellbeing programmes and family-friendly policies for staff.
  • Refer a friend policy.

About Us:

Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people, and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment.

We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic.

Adullam Homes Housing Association Ltd. is an equal opportunities employer.



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