About the Role

Suffolk Primary Care is seeking a skilled Dispensing Professional to join our team at Debenham Group Practice. As a key member of our dispensing team, you will play a vital role in ensuring the efficient and accurate preparation of medications for our patients.

Key Responsibilities

• Prepare and dispense medications in accordance with legal requirements and patient confidentiality
• Assist the Dispensary Manager in maintaining effective financial and legal control of the dispensary
• Contribute to the preparation of all aspects of dispensing, including stock control, ordering, and re-stocking
• Issue stock items and prepared prescriptions
• Process and dispense repeat prescription requests
• Collect private charges for private medications, vaccines, and other medications
• Issue and dispense dosset boxes
• Sort, stamp, and endorse prescriptions for timely reimbursement
• Remove items from collection drawers and audit on clinical system
• Check stock against invoices for accurate delivery and claim for missing/damaged items
• Operate efficient stock control to ensure continuity of supply and minimize wastage
• Ensure drugs are received and stored in accordance with manufacturers' instructions and MHRA recalls
• Maintain refrigerated items at appropriate temperature and record temperature control
• Clean work surfaces and shelving regularly and ensure dispensary equipment is kept clean and in good working order
• Date check as per SOP
• Maintain full and accurate records of all dispensing transactions
• Accept orders for repeats and deal with queries from patients and support staff
• Deal with Ask My GP queries and action appropriately
• Ensure audits are completed timely and DSQS patient reviews are performed
• Handle and safely destroy patient returned medicines
• Stock shelves, refrigerators, and other storage areas using rotation method
• Remove out-of-date stock from shelves, refrigerators, and other storage areas
• Action tasks, notifications, and emails
• Use computer to maintain accurate and up-to-date records and issue prescriptions
• Liaise with GPs or in-patient records if concerned about medication requests
• Deal with queries from patients regarding prescriptions
• Handle controlled drugs and maintain accurate register for legal and stock control purposes
• Assist in stock checks where required
• Provide cover for members of the team during absence
• Perform safe disposal of pharmaceutical waste ensuring compliance
• Attend and contribute to team meetings
• Act upon new information relating to stock or procedures
• Keep professionally up-to-date with current dispensing practices
• Work with Dispensary Manager and other team members to comply with Standard Operating Procedures

About Us

Suffolk Primary Care is an innovative partnership of GP surgeries in Suffolk, covering 130,000 patients. We share resources and work together to ensure patients receive high-quality healthcare.

Benefits

• NHS Pension Scheme
• Life insurance
• Family benefits, including adult dependents pension and children's pension
• Ill health benefits
• 20% employer contribution
• Electric Car Salary Sacrifice Scheme
• Proper Pay & Cost of Living Benefits
• Living Wage Foundation Accredited
• GP Remote Working
• Eye Care Vouchers Health Service Discounts
• Annual Leave - Minimum 33 days including bank holidays FTE with enhancements for long service
• Enhanced Maternity & Paternity terms
• High street discounts through our own online portal
• Technology and Homewares Salary Sacrifice schemes with Currys and John Lewis
• Cycle to Work Salary Sacrifice Scheme
• Gym Salary Sacrifice Scheme