Customer Service Representative
4 weeks ago
A dynamic and growing business within the leisure/entertainment sector is seeking an experienced Customer Service / Administrator to join their team. This is a busy and varied role that requires excellent communication, organisational skills and attention to detail.
Key Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Follow the complaints procedure and log all correspondence.
- Liaise with suppliers and couriers to facilitate customer requests.
- Provide troubleshooting advice and arrange spare parts delivery.
- Log customers requiring on-site engineer visits.
- Handle returns, working closely with suppliers and shipping companies.
- Liaise with Engineers and schedule installations.
- Generate reports for management.
- Implement systems and procedures.
- Monitor and respond to Google reviews.
- Work on a ticketing system.
- At least 2 years' customer service experience with a keen eye for detail.
- Excellent customer service skills.
- Problem-solving and scheduling experience.
- A technical mind would be an advantage.
- Able to multitask and prioritise.
- Able to handle customer interactions professionally and effectively.
- Good computer literacy, with proficiency in all systems used.
- Genuine career progression opportunities.
- Based in Epsom.
- Monday – Friday, 9am – 5.30pm.
- On-site parking.
- 20 days holiday plus bank holidays.
- Pension scheme.
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Customer Service Representative
4 weeks ago
Sutton Coldfield, Birmingham, United Kingdom Dimensions Specialist Recruitment Ltd Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Dimensions Specialist Recruitment Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer...
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Customer Service Representative
4 weeks ago
Sutton Coldfield, Birmingham, United Kingdom Dimensions Specialist Recruitment Ltd Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Dimensions Specialist Recruitment Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer...
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Customer Service Representative
4 weeks ago
Sutton Coldfield, Birmingham, United Kingdom Dimensions Specialist Recruitment Ltd Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Dimensions Specialist Recruitment Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide clear and concise...
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Customer Service Representative
4 weeks ago
Sutton Coldfield, Birmingham, United Kingdom Dimensions Specialist Recruitment Ltd Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Dimensions Specialist Recruitment Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide clear and concise...
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Customer Service Representative
3 weeks ago
Sutton Coldfield, Birmingham, United Kingdom Dimensions Specialist Recruitment Ltd Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Dimensions Specialist Recruitment Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a...
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Customer Service Representative
3 weeks ago
Sutton Coldfield, Birmingham, United Kingdom Dimensions Specialist Recruitment Ltd Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Dimensions Specialist Recruitment Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a...
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Customer Service Representative
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Sutton Coldfield, Birmingham, United Kingdom Dimensions Specialist Recruitment Ltd Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Dimensions Specialist Recruitment Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide clear and concise...
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Customer Service Representative
3 weeks ago
Sutton Coldfield, Birmingham, United Kingdom Dimensions Specialist Recruitment Ltd Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Dimensions Specialist Recruitment Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide clear and concise...
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Customer Service Representative
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Sutton Coldfield, Birmingham, United Kingdom Halmer Recruit Full time{"h1": "Customer Service Representative", "p": "At Halmer Recruit, we are seeking a highly skilled Customer Service Representative to join our dynamic team. As a key member of our customer service division, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded. Responsibilities: * Provide...
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Customer Service Representative
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Sutton Coldfield, Birmingham, United Kingdom Halmer Recruit Full time{"h1": "Customer Service Representative", "p": "At Halmer Recruit, we are seeking a highly skilled Customer Service Representative to join our dynamic team. As a key member of our customer service division, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded. Responsibilities: * Provide...
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Customer Service Representative
1 month ago
Sutton Coldfield, Birmingham, United Kingdom Dimensions Specialist Recruitment Ltd Full time{"h1": "Customer Service Representative - Dimensions Specialist Recruitment Ltd", "p": "As a leading financial services organisation, we take pride in providing a professional service to our customers. Our aim is to be the first choice for families' mortgages and savings, by providing an outstanding service that is fully backed by our excellent personal...
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Customer Service Representative
1 month ago
Sutton Coldfield, Birmingham, United Kingdom Dimensions Specialist Recruitment Ltd Full time{"h1": "Customer Service Representative - Dimensions Specialist Recruitment Ltd", "p": "As a leading financial services organisation, we take pride in providing a professional service to our customers. Our aim is to be the first choice for families' mortgages and savings, by providing an outstanding service that is fully backed by our excellent personal...
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Customer Service Representative
1 month ago
Sutton Coldfield, Birmingham, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Sutton Coldfield, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...