Regional Service Manager
1 week ago
Regional Service Manager Role
Luton Bennett is seeking a highly skilled Regional Service Manager to join our team in the East Midlands territory. As a Regional Service Manager, you will be responsible for managing a team of Field Service Engineers and ensuring the delivery of exceptional service to our customers.
Key Responsibilities:
- Manage and motivate a team of Field Service Engineers to deliver a consistently high level of service to customers.
- Ensure the planned maintenance and reactive breakdown of a broad range of forklift trucks at customer sites.
- Develop and implement strategies to improve team and individual KPIs and deliverables.
- Build and maintain strong relationships with internal teams, including sales, and customers.
- Provide industry-specific training to team members as needed.
Requirements:
- Service/Regional manager experience within an engineering/technical industry.
- Excellent communication and interpersonal skills.
- Ability to motivate and lead a team to achieve high levels of performance.
- Strong analytical and problem-solving skills.
- Experience developing customer relationships and driving business growth.
About Luton Bennett:
Luton Bennett is a world-leading materials handling company that offers progressive long-term careers. We are committed to providing exceptional service to our customers and are seeking a highly skilled Regional Service Manager to join our team.
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