Housing Options Specialist

3 weeks ago


West Midlands Combined Authority, United Kingdom Remedy Social Work Full time
Job Title: Accommodation Advisor

We are seeking a skilled and dedicated professional to join our team as an Accommodation Advisor. As a key member of our Housing Needs Group, you will play a vital role in providing tailored advice and support to individuals and families at risk of homelessness.

Key Responsibilities:
  • Provide expert advice on housing options, training, and employment to customers threatened with homelessness or living in private rent accommodation.
  • Respond effectively to prevent homelessness through advice, negotiation, mediation, or conciliation, and secure immediate access to alternative accommodation.
  • Manage a caseload, maintain accurate records, and meet individual and service performance targets.
  • Develop and maintain extensive knowledge of housing options, homelessness law, and related fields, including housing benefit and welfare rights.
  • Deliver advice from drop-in services, attend advice and options surgeries, and visit customers at home as necessary.
  • Liaise with the Private Sector Initiatives Team to match customers to available housing opportunities and plan the development of housing options.
  • Stay up-to-date with housing legislation, local and national policy, and practice, and report on trends and new initiatives.
  • Ensure effective referral of customers to partner service providers and make recommendations regarding the award of additional preference points.
  • Assist households with Part VI self-assessment applications and help customers bid for permanent Council or Housing Association properties.
  • Prepare information materials and consultation documents to support case work and policy work.

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional development and growth
  • A competitive salary and benefits package

About Us:

Remedy Social Work is a leading provider of social work services, dedicated to making a positive impact in our community. We are committed to delivering high-quality services that meet the needs of our customers and stakeholders.



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