Ocean Freight Import Coordinator

1 week ago

Upminster, Greater London, United Kingdom HR GO Recruitment Full time
Ocean Import Coordinator Job Description

We are seeking a highly skilled Ocean Import Coordinator to join our team at HR GO Recruitment. As an Ocean Import Coordinator, you will play a crucial role in ensuring the smooth importation of goods into the UK.

Key Responsibilities:
  • Prioritize and manage import jobs from booking to delivery, including costing and invoicing.
  • Process import jobs efficiently, ensuring all necessary documentation is completed accurately and on time.
  • Work closely with the Commercial Team to develop and implement ocean freight services.
  • Develop and maintain effective relationships with key customers and suppliers.
  • Ensure all consignments are loaded onto our system prior to departure, checking accuracy of paperwork and information provided.
  • Coordinate with overseas partners to ensure all pre-alert documentation is received prior to or on the same day of departure.
  • Ensure all relevant information and instructions from customers are received to complete customs clearance on imports.
  • Provide transport companies with all necessary information to ensure customer delivery requirements are met.
  • Manage cash flow by ensuring all monies owed on non-credit account clients and all import duty and VAT have been paid before releasing orders.
  • Liaise with customers and colleagues to ensure all customer spreadsheets and special instructions are followed.
  • Identify and escalate any issues or problems that could impact deadlines to the relevant manager.
  • Take ownership of accounting issues and queries, ensuring they are resolved within 48 hours.
  • Assist with insurance claims in line with company procedures.
  • Complete weekly and month-end routines as directed by your line manager.
Requirements:
  • Excellent customer service skills.
  • Strong communication and organizational skills.
  • Ability to work under pressure and meet deadlines.
  • Proactive attitude and team player qualities.
  • Computer literate and able to implement and manage systems.
  • Knowledge of ocean freight imports and customs clearance procedures.

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