Retail Manager

3 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Bobbi Brown Cosmetics Full time
Bobbi Brown Cosmetics - Retail Artist Manager Opportunity

About the Role

We are seeking a highly skilled and experienced Retail Manager to lead our team of Retail Artists and drive sales, customer service, and operational excellence in our stores. As a key member of our team, you will be responsible for creating and executing business plans, coaching and developing your team, and delivering exceptional customer experiences.

Key Responsibilities

  • Lead and manage a team of Retail Artists to achieve sales, customer service, and operational targets
  • Create and execute business plans to drive sales growth and customer engagement
  • Coach and develop team members to improve their skills and performance
  • Deliver exceptional customer experiences through effective customer relationship management and in-store events
  • Manage inventory, facilities, and cash reconciliation to ensure efficient store operations
  • Collaborate with other teams to drive business results and achieve company goals

Requirements

  • Proven retail management experience, preferably in the beauty or fast-paced retail industry
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading, coaching, and developing a team to succeed
  • Experience creating and executing in-store events
  • Flexible availability across days and hours
  • Proficient in Microsoft Office
  • Proof of right to live and work in the country

What We Offer

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave and Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training and development offering

About Us

Bobbi Brown Cosmetics is a leading prestige beauty company committed to empowering our customers to be the best version of themselves. We are a people-first company, respecting and caring for our employees, communities, and consumers. We strive to be the most inclusive and diverse beauty company in the world, and we are committed to creating a workplace that values and celebrates diversity, equity, and inclusion.



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