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Vehicle Estimator Specialist

2 months ago

StocktononTees, Stockton-on-Tees, United Kingdom Ingenia Resourcing & Recruitment Ltd Full time

Job Summary

Ingenia Resourcing & Recruitment Ltd is seeking a highly skilled Vehicle Estimator to join our team. As a key member of our operations, you will be responsible for assessing vehicle damage and preparing detailed estimates for repair.

Key Responsibilities

  • Damage Assessment: Conduct thorough inspections of vehicles to identify and quantify damage.
  • Estimate Preparation: Create accurate and detailed estimates for repair, including parts and labor costs.
  • Negotiation and Communication: Negotiate with insurance engineers and communicate effectively with customers to ensure a smooth claims process.
  • Additional Repair Sales: Present and sell additional repairs to customers, highlighting the benefits of our services.
  • Parts Management: Organize and manage parts required for repairs, ensuring timely delivery and minimizing delays.
  • Customer Service: Provide exceptional customer service, addressing queries and concerns in a professional and courteous manner.

Requirements

  • Qualifications: Must be ATA/VDA qualified and possess excellent IT skills.
  • Experience: Proven experience in vehicle estimation and repair, with a strong understanding of industry standards and best practices.