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IT Support Trainee

2 months ago

London, Greater London, United Kingdom Just IT Recruitment Full time

About Just IT Recruitment:

We are a leading recruitment agency specializing in IT placements. Our team of expert recruiters has a proven track record of finding the best talent for our clients.

About the Role:

This is an exciting opportunity for a motivated and enthusiastic individual to join our team as an IT Support Trainee. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Main Responsibilities:

  • Provide timely and effective technical support to internal colleagues and clients.
  • Diagnose and resolve technical issues in a professional and courteous manner.
  • Collaborate with our technical team to ensure seamless support and resolution of technical issues.
  • Develop and maintain a thorough understanding of our clients' technical requirements and infrastructure.

Training and Development:

  • Participate in regular training sessions to enhance your technical skills and knowledge.
  • Work closely with our technical team to develop and implement new technical solutions.
  • Contribute to the development of our technical documentation and knowledge base.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong technical skills and a willingness to learn and adapt.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.