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Analyst in SSL Operations

2 months ago


Worcester, Worcestershire, United Kingdom Sanctuary Group Full time

Position: Business Analyst for SSL Solutions

Flexible Work Arrangement (Location based on candidate suitability)

Salary Range: £47,286 - £49,775 per annum

Work Schedule: 37.5 hours per week, Monday to Friday, 9:00am to 5:00pm

Sanctuary Supported Living is excited to announce an opening for a Business Analyst role within our organization.

At Sanctuary Supported Living, we focus on providing a diverse array of tailored housing, care, and support services aimed at empowering individuals across England to achieve greater independence.

As a national not-for-profit entity, we prioritize local engagement, ensuring our customers remain central to our mission. Our commitment to excellence drives us to assist our clients in their journeys toward self-sufficiency.

Every role within our organization, whether directly supporting clients or providing essential office support, contributes to meaningful change on a daily basis.

Joining our team means more than just taking on a job; it offers a fulfilling, motivating, and dynamic environment where you can truly impact lives positively. We are dedicated to supporting your professional growth and aspirations through extensive training and a comprehensive benefits package.

Key Responsibilities:

  • Providing strategic recommendations to the Senior Management Team to facilitate informed decisions regarding business transformations.
  • Collaborating with both internal and external stakeholders to ascertain business requirements.
  • Conducting thorough analyses to support the effective execution of changes.
  • Assisting in project management throughout the entire project lifecycle to ensure successful outcomes.
  • Evaluating significant business challenges and exploring avenues for performance enhancement.
  • Performing data analysis to identify areas needing improvement.
  • Documenting and refining both new and existing project management methodologies to enhance efficiency and reduce costs.
  • Ensuring all processes are clearly communicated and understood by relevant stakeholders.
  • Managing a diverse range of stakeholders across various levels of the organization.
  • Facilitating system, process, and cultural transformations.

Required Skills and Experience:

  • Demonstrated experience in business analysis, with a focus on identifying and implementing improvements, as well as knowledge of systems implementation and optimization.
  • Proven track record in conducting business change impact assessments.
  • Experience in delivering business enhancement projects within established timeframes, quality standards, and budgetary constraints, including the creation of business cases and project documentation.
  • Familiarity with defining business requirements leading to technology implementations.
  • Ability to manage a diverse array of stakeholders, often with conflicting objectives.
  • Experience in producing high-quality business documentation, including process and policy documentation.
  • Capability to build strong relationships with other programs to identify efficiencies and dependencies for successful delivery.
  • Occasional travel may be necessary; therefore, a valid driving license is required.

Are you prepared to excel in your role?

Exceptional work deserves exceptional rewards. As part of our commitment to making Sanctuary Supported Living a great workplace, we offer a variety of benefits:

  • A minimum of 25 days of paid vacation, increasing to 30 days after five years of service (plus public holidays).
  • A pension scheme with employer contributions.
  • Access to a range of online discounts and rewards from major retailers.
  • Health and wellness programs.
  • Life insurance coverage.
  • Family-friendly policies, including flexible working opportunities.
  • Tax-efficient savings through our Cycle to Work initiative.
  • A wide array of learning and development opportunities.

Building Equality and Diversity

Sanctuary Group is committed to fostering an inclusive environment and encourages applications from individuals of diverse backgrounds. We collaborate closely with the Home Office to prevent illegal working. An enhanced Disclosure and Barring Service check will be required for successful candidates, which we will cover.

Sanctuary Supported Living operates under the trading names of Sanctuary Housing Association and Sanctuary Home Care Limited, both of which are exempt charities.