Arboricultural Specialist

We are seeking a highly skilled Arboricultural Specialist to join our team at Serco Plc. As a key member of our Environmental Services team, you will be responsible for providing arboricultural support and technical expertise to ensure the effective management and maintenance of our tree stock.

• Administer and support the organisation's asset management system, PSS (trees), to undertake surveys and specify necessary works to be issued to term contractors.
• Generate regular management reports and statistics, as well as producing prioritised work plans and progress monitoring.
• Conduct tree surveys for risk management purposes, recording observations and making work recommendations.
• Respond to customer enquiries, undertaking site meetings and site inspections to answer queries within corporate guidelines.
• Maintain a high standard of accuracy, quality, and customer care to ensure services are delivered and any problems are resolved within the terms of the Service Level Agreement.

• Good IT skills, including Excel, PowerPoint, MS Word, and email.
• Excellent observation and decision-making skills to make expert recommendations on tree issues.
• Ability to maintain and build upon third-party, internal, and external relationships in line with Council policies.
• Experience in presenting tree information in a formal environment, such as a committee meeting.
• Knowledge of and competency using databases such as PSS (Trees) and GIS systems, Kaarbon Tech.
• Carry out tree inspections and provide written reports.
• Identify and take the appropriate action to deal with defected or failing trees.
• Understanding of frontline operational services, ideally including tree, parks, and playground services.
• Understanding the principles of performance and compliance management.
• GCSE Maths & English.
• Technical Certificate Arboricultural Association Level 3 or equivalent.
• Full UK Driving Licence.
• Flexible approach to support the smooth running of services.
• Willingness to undertake further training.

• Up to 6% contributory pension scheme.
• A range of benefits to support the health and wellbeing of you and your family.
• Access to a huge range of discounts and exclusive deals.
• Committed to professional and personal development with a wide range of training and coaching opportunities.
• 20 days annual leave plus bank holidays.