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Junior Technical Support Specialist

3 months ago

Alcester, Warwickshire, United Kingdom Pertemps Bond Full time
Junior Technical Support Specialist Role

Pertemps Bond is actively seeking a Junior Technical Support Specialist to become part of a dedicated team within the automotive sector. This position is ideal for individuals who possess a keen interest in technology and a background in IT.

Essential Qualifications:

  • Exceptional customer service abilities are crucial
  • A technical inclination and familiarity with automotive systems are beneficial
  • This is a full-time role with a standard 5-day workweek
  • Possibility of remote work arrangements
  • A valid driving license is necessary

Key Duties:

  • Responding to inquiries regarding products, services, and pricing within established service level agreements
  • Delivering technical assistance and training to partners
  • Maintaining databases and generating reports
  • Managing key documentation
  • Conducting product testing and research
  • Assisting with workshop operations and testing procedures

Desired Competencies:

  • Proficient in IT, particularly with Microsoft Office applications
  • Outstanding communication skills
  • Customer-focused mindset
  • Strong organizational and time management skills
  • Enthusiastic about technology and IT

If you are enthusiastic about technology and meet the qualifications for this position, we encourage you to submit your CV for consideration.