Senior Windows Server Architect

4 weeks ago

London, Greater London, United Kingdom University of Bristol Full time
Job Title: Senior Windows Server Engineer

We are seeking an experienced Senior Windows Server Engineer to join our IT Services team at the University of Bristol. As a key member of our team, you will play a crucial role in driving our vision for Windows Servers and delivering high-quality IT services to our users.

Key Responsibilities:
  • Provide technical leadership of our Windows Server Estate, ensuring the smooth and efficient operation of the environment.
  • Lead on initiatives to optimise IT service delivery processes, based on ITIL best practices, identifying areas for process improvement.
  • Transform the Windows Server technologies, reducing complexity and introducing cutting-edge technologies to improve service delivery.
  • Proactively manage performance, ensuring KPI targets are met, and driving service excellence with an active focus on customer satisfaction.
  • Work with key suppliers to deliver services and support to the University, ensuring its IT Infrastructure is maintained and operating optimally.
  • Support the development of business continuity plans and recovery processes for Infrastructure platforms.
  • Ensure IT Services are monitored and proactive maintenance is performed to prevent service outages.
  • Report accurately against progress and escalate risks and issues to an appropriate level for resolution or mitigation.
Requirements:
  • Significant experience managing Windows Server Infrastructure technologies with a good understanding of managing a large Windows Server Estate.
  • A good understanding of Active Directory, GPOs, and hardening techniques to ensure the security of the environment.
  • Knowledge and experience of managing disaster recovery, data protection, and high availability features of the Windows operating system.
  • Strong experience in a technical support and implementation role, with experience providing 3rd level support in a similar field.
  • Experience of monitoring and capacity management with the ability to report on the status of the environment.
  • Strong planning and organising skills, able to balance immediate and longer-term goals and utilise knowledge of operational and business activities to prioritise demand.
  • Experience working in a customer-first environment where we act with their best interests at heart.
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced Senior Windows Server Engineer looking for a new challenge, please apply.

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