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Software Deployment Specialist
2 months ago
About Qualitrol Company
Qualitrol Company is a leading provider of innovative solutions for the electrical utility and industrial markets. We are committed to delivering high-quality products and services that enhance reliability, safety, and efficiency.
Your Impact
As a Software Deployment Engineer, you will play a crucial role in ensuring the successful deployment of our cutting-edge Condition Based Maintenance (CBM) systems to customers worldwide. You will collaborate with internal teams and global partners to configure, test, and implement software solutions that meet specific customer requirements.
Responsibilities
- Deliver and support the expansion of Qualitrol's software products to a diverse customer base.
- Gain a comprehensive understanding of each CBM system, including its software architecture and underlying communication infrastructure.
- Provide valuable feedback and contribute new feature requests to the product management team.
- Conduct in-depth configuration analysis and debugging to resolve deployment challenges.
- Support software deployment and commissioning processes until successful customer sign-off.
- Develop, implement, and rigorously test configurations that seamlessly integrate various system components into a unified CBM solution.
- Analyze past projects and recommend corrective actions to enhance platform usability for customers.
- Assist our Field Service team during the commissioning and post-commissioning phases of CBM systems.
- Provide technical support to internal and external customers, addressing queries and resolving issues through various communication channels.
- Collaborate with regional sales teams to engage with customers and contribute to marketing initiatives.
Skills & Experience
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Proven experience in developing and deploying commercial software solutions.
- Strong analytical and problem-solving skills with a meticulous attention to detail.
- Ability to effectively collaborate with customers on integration challenges and ensure successful project completion.
- Knowledge of industry-standard protocols such as Modbus, 61850, DNP, SOAP, etc.
- Intermediate level TSQL (MS-SQL & SQLite) experience and basic PowerShell scripting skills.
- Proficiency in using CAD packages for 2D drawings.
- Ability to interpret electrical and mechanical schematics.
- Experience integrating IEDs & SCADA/CBM systems and configuring Windows 10 / Server / Linux OS from embedded to enterprise-level environments.
