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Receivables Operations Supervisor

2 months ago

Gillingham, Kent, United Kingdom Reed Full time
Job Summary

We are seeking an experienced Accounts Receivable Supervisor to lead our dedicated team at Reed. The successful candidate will be responsible for overseeing the accounts receivable operations across multiple sites, ensuring timely invoicing, managing customer queries, and driving the debt collection process.

Key Responsibilities
  • Team Leadership: Supervise and mentor a team of six accounts receivable specialists, providing guidance, training, and support as needed.
  • Invoice Management: Ensure all sales invoices are raised promptly and uniformly across all sites, adhering to company policies and procedures.
  • Pricing and Customer Queries: Manage and resolve pricing queries from customers swiftly and accurately.
  • Statement and Collection Process: Regularly review and send out customer statements to facilitate timely payments, and oversee the debt collection process, including follow-ups on overdue invoices, negotiating payment terms, and escalating collection efforts as necessary.
  • Customer Claims and Disputes: Handle customer claims and disputes professionally and efficiently, coordinating with internal teams to resolve issues and minimize financial impact.
  • Accounts Receivable Analysis: Monitor accounts receivable aging reports, proactively identifying and addressing overdue accounts, and maintain accurate records of customer payments, credits, and adjustments.
  • Reporting and Compliance: Provide regular reporting and analysis on accounts receivable performance metrics to track progress and identify areas for improvement, and ensure compliance with internal controls, company policies, and regulatory requirements related to accounts receivable.
Requirements
  • Proven experience as an Accounts Receivable Supervisor or similar role.
  • Strong leadership skills with the ability to supervise and mentor a team.
  • Excellent organizational skills and attention to detail.
  • Strong communication and negotiation skills.
  • Proficiency in accounting software and MS Office, particularly Excel.
  • Knowledge of accounts receivable best practices and regulatory standards.
  • Ability to analyze data and provide insights on financial metrics.
What We Offer
  • Competitive salary package.
  • Opportunities for professional development and career progression.
  • Supportive team environment.