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Communications Director
2 months ago
At Standard Bank Group, we are seeking a highly skilled Communications Manager to join our team. As a key member of our marketing department, you will be responsible for developing and implementing effective communication strategies across multiple channels, both internally and externally.
Key Responsibilities:- Collaborate with senior leaders to deliver vision, values, and business performance messaging across all internal channels and manage engagement.
- Develop and implement external communications plans to improve client engagement and client experience.
- Work closely with HR to drive employee engagement, attract talent, and raise brand awareness through marketing initiatives.
- Manage and moderate all communication channels, sense-check engagement, and revise content.
- Collate content, organize, and drive monthly internal 'Townhall' presentations across the Offshore Group.
- Manage crisis plans and communication for Standard Bank Offshore Group both externally and internally.
- Manage ongoing campaigns and communications, including interim and year-end annual results and the yearly employee engagement survey.
- Support and deliver various SI (Social Impact) campaigns, initiatives, and PR to support the Bank's reputation, visibility, and contribution to society.
- Drive and manage brand and naming convention changes, including updating collateral.
- Consider the importance of personalized communication by measuring and reporting results to benchmark learnings and implement successes.
- Work with and manage third-party agencies to deliver internal and customer-focused assets.
- Carry out market and competitor research to understand trends and customer preferences.
- 5+ years' experience in Marketing, Communications, Copywriting, PR, or a similar field.
- Communications experience within the Finance sector is preferable.
- Strong stakeholder management capability and the confidence to navigate issues quickly and effectively.
- Experience in copywriting or creating content to support a strategy/narrative, including strong storytelling skills.
- Experience of working for global organizations.
- Ability to confidently work both independently and as part of a team.
- Experience of working with external agencies.
- Excellent organizational skills.
- Salesforce marketing cloud skill and experience.
- Adopting Practical Approaches.
- Convincing People.
- Developing Strategies.
- Embracing Change.
- Empowering Individuals.
- Brand Management.
- Managing Promotional Items.
- Merchandising and Shopper Marketing.
- Operational Planning.
- Research & Information Gathering.
