Tesco Colleague

About the Role

We are looking for a motivated and customer-focused individual to join our team as a Colleague in our Llanelli Extra store. As a Colleague, you will play a key role in delivering excellent customer service and helping to create a great shopping experience for our customers.

Availability Window

Our availability window is as follows:

• Sundays: 17:00-21:15

• Mondays: 17:00-21:15

• Fridays: 11:00-15:15

• Saturdays: 15:00-19:15

We will schedule your contracted hours within these times, and you will have 3 weeks' notice of exactly when your shifts will be.

What We Offer

As a Colleague at Tesco, you will receive a competitive rate of pay, starting from £12.02 an hour, with opportunities for pay increases and additional payments depending on location and skills. You will also receive a minimum of 16 guaranteed hours per week, with opportunities to work fewer hours if preferred.

We offer a range of benefits, including:

• 20 days' holiday per year, rising to 22 days after 12 months
• Flexible working from day one
• 10% off and 15% at pay day weekends with your Colleague Clubcard
• Access to free wellbeing services and a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life's moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds

What You'll Be Responsible For

As a Colleague, you will be responsible for:

• Knowing your customers and serving them with passion and pride; giving great natural service
• Passionate and knowledgeable about the products and services within your store
• Working across the store in our service, picking and replenishment areas where required
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit
• Handling products with care to maintain quality and ensure they reach customers in the best condition
• Being yourself, living our values, making everyone feel welcome and always following our policies
• At times, you may be required to accept deliveries into the store

What You'll Need

To be successful in this role, you will need:

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador

Why Join Us?

At Tesco, we are committed to creating a great shopping experience for our customers. We believe that our colleagues are the key to achieving this, and we are looking for people who share our values and are passionate about delivering excellent customer service.

As a Colleague at Tesco, you will have the opportunity to work in a fast-paced and dynamic environment, where no two days are the same. You will be part of a team that is dedicated to making a difference in the lives of our customers, and you will have the chance to develop new skills and progress your career.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about delivering great customer service and are looking for a challenging and rewarding role, we would love to hear from you.