Integrated Product Support Specialist

1 day ago

Romsey, Hampshire, United Kingdom Defence Full time
Opportunity Overview

Our client, a leading defence and security company, is seeking an Integrated Product Support Engineer to join their team in Romsey. This role presents a unique opportunity to leverage your supportability experience and determination to drive business growth and influence various functions within the organisation.

Key Responsibilities
  • Conduct new and in-service product and system supportability analysis to ensure whole life cost targets and project/service profitability.
  • Determine, develop, and deliver project IPS strategies, plans, and reports in conjunction with relevant service and project deliverables.
  • Collaborate with engineering, production, and supply chain to provide product and system supportability reporting and assurance, using relevant ARM&T principles.
  • Owning and managing the Service and Support IPS responses to Customer Requests for Proposal (RFP), Invitations to Tender (ITT), Statements of Work (SoW), Tender Assessments, and Contract Specifications.
  • Support business growth as an IPS Subject Matter Expert (SME) by contributing to bids, partnering agreements, pre-contract discussions, product development, and project IPS meetings and reviews.
  • Support engineering in the production of Failure Modes, Effects, and Criticality Analysis (FMECA), Reliability Block Diagrams (RBD), and Mean Time Between Failures (MTBF) generation.
Requirements
  • Degree or HND/HNC qualified in electrical or mechanical engineering or with relevant experience in the Defence Industry.
  • Experience contributing to bid responses, understanding customer requirements, estimating costs, and providing bid content such as ILS/IPS plans.
  • Experience in the service support of low volume, high-value products and systems in a highly regulated environment.
  • Knowledge and experience of the application of through-life support standards such as DEF STAN 00-600, 00-40, 00-42, Mil Std 217F, and KiD.
  • Experience in working with customers in a matrix-managed team.
  • Good knowledge of MOD support frameworks and experience in their application as a supplier.
About the Role

This is an exciting opportunity for a supportability professional to make a significant impact within a defence and security company. If you have a background in supportability and ILS, we encourage you to apply now.

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