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Waiter/Waitress - London
2 months ago
Job Summary:
We are seeking a skilled and enthusiastic Waiter/Waitress to join our team at The Landmark London Hotel. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.
Key Responsibilities:
- Provide attentive and personalized service to guests, ensuring their needs are met and exceeded.
- Be knowledgeable about our menu and able to make recommendations to guests.
- Work closely with the kitchen team to ensure seamless service and high-quality food delivery.
- Participate in food and beverage training to stay up-to-date on product knowledge and promotions.
- Contribute to a positive and supportive team environment, promoting a culture of excellence and customer satisfaction.
Requirements:
- Previous experience in a similar role, preferably in a high-end hotel or restaurant environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Knowledge of food and beverage service standards, including allergen awareness and menu knowledge.
- Ability to work a varied shift pattern, including evenings, weekends, and holidays.
- Flexibility and adaptability in a fast-paced environment.
What We Offer:
- A competitive salary and benefits package, including pension contributions and discounts on hotel services.
- Opportunities for career development and advancement within the company.
- A dynamic and supportive team environment, with a focus on customer satisfaction and excellence.
- Access to private medical insurance and employee assistance programs.
- A bike-to-work scheme and recommend-a-friend incentive.
About Us:
The Landmark London Hotel is a 5-star hotel located in the heart of London, offering a unique and luxurious experience for our guests. We are committed to providing exceptional service and exceeding our guests' expectations in every way.
