Care Quality Assurance Manager

3 days ago

Canbury Greater London, United Kingdom CityWorx Full time
Job Title: Care Quality Assurance Manager

CityWorx is recruiting on behalf of a client who is seeking an experienced Care Quality Assurance Manager for their high-quality domiciliary care services based in the Kingston upon Thames area.

The client is an established care provider who delivers quality, professional, person-centered services to clients in the community. As a Care Quality Assurance Manager, you will promote outstanding levels of quality assurance, compliance, and training across the business.

Key Responsibilities:
  • Meet new clients and manage a team of senior care staff to carry out care and risk assessments
  • Keep accurate and up-to-date records for all clients at all times (including care plans, body maps, meds competency forms, etc.)
  • Carry out six-monthly QA reviews with clients and action necessary adjustments to care plans
  • Spot-check care workers, highlight issues, and identify training needs
  • Help maintain care assessments, risk assessments, care records, and MAR sheets - including audits
  • Work with the Registered Manager and Duty Manager on CQC Action Plan, CQC files, and evidence gathering, ensuring compliance and beyond
  • Contribute fully to CQC inspections and QA inspections by local authority partners
  • Liaise with social care teams as issues arise and attend client reviews as necessary
  • Amend care tasks and meds tasks responsively and as required
  • Organize, manage, and contribute to induction training and six-monthly refresher training (includes updates and workshops), ensuring training is effective, compliant, and always up-to-date
  • On-call duties one week in every four (escalated emergencies only - minimal call time)

For this role, we are looking for an individual with good knowledge of CQC requirements, ideally with experience in a domiciliary care environment.

You will hold/be working towards NVQ Level 3 in Health & Social Care.

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