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Catering Operations Manager

2 months ago

Birmingham, Birmingham, United Kingdom Off To Work Full time

About the Role:

We are seeking a dedicated and experienced Catering Operations Manager to join our team at Off To Work. As a key member of our team, you will play a crucial role in the rehabilitation and development of prisoners through vocational training in catering.

Main Responsibilities:

  • Deliver comprehensive and practical hands-on trainings ensuring inmates handle & prepare food safely in a safe kitchen environment.
  • Oversee the induction process for all inmates working for the catering services.
  • Coach and mentor prisoners, fostering a supportive learning environment.
  • Conduct monthly Compliance safety checks and maintain up-to-date training records and matrices.

Training Needs Assessment:

  • Identify and address further training needs for staff and prisoners, coordinating all relevant training administration.

Performance Tracking:

  • Meet monthly KPIs and maintain a registration tracker for NVQ learners.

Requirements:

  • Solid experience working in a kitchen with a strong understanding of food safety.
  • Level 3 Food Safety certification with a proven track record in training and development.
  • Excellent communication skills, with the patience and resilience to work within a challenging environment.
  • Experience delivering Food Safety, Manual Handling, and NVQ training is essential.
  • Ability to adapt to the dynamic and often unpredictable nature of such environment.

What We Offer:

  • Enjoy work / life balance, 40-hour week with a 5 over 7 contract, predominantly Monday to Friday.
  • Company Pension.
  • Free Meals on duty, secure free parking.
  • Increasing leave entitlements with service.
  • Free Gym Access, exclusive shop discounts.
  • Wellbeing Support through Company Program.