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Loss Adjuster

2 months ago


Hertfordshire, United Kingdom GHG Solutions Ltd Full time
Job Title: Casualty Adjuster

We are seeking an experienced Casualty Adjuster to join our team at GHG Solutions Ltd, a leading claims management business. As a Casualty Adjuster, you will be responsible for handling a diverse portfolio of liability claims, including employers', public, and products liability claims.

Key Responsibilities:

  • Manage a case load of up to 80 files, demonstrating effective and proactive claims handling.
  • Undertake thorough site investigations in a timely manner.
  • Handle claims from cradle to grave and investigate and report only.
  • Liaise with insurers, policyholders, witnesses, and other experts where appropriate and manage their expectations.
  • Determine the correct liability outcome, control indemnity spend, and negotiate the resolution of claims within our Principals authority.
  • Understand, interpret, and apply policy cover and its wording to a variety of specialist classes as appropriate.
  • Demonstrate and adhere to agreed SLA's.
  • Prepare detailed and concise reports, which clearly explain your investigation, legal liability, and quantum recommendations.
  • Provide technical advice, support, and guidance to all stakeholders and propose bespoke solutions in a professional manner.
  • Keep abreast of case law and legal developments.
  • Assist in developing new business and building upon existing relationships with all stakeholders.
  • Possess a can-do attitude and collaborate effectively with colleagues and all stakeholders.
  • Promote GHG's ethics and values.

Requirements:

  • At least 2 A' Levels and GCSE in Maths and English.
  • Cert CII and/or Cert CILA.
  • Minimum of 5 years loss adjusting and claims handling experience, dealing with casualty claims.
  • Understanding and knowledge of Commercial Combined Liability Policies and CAR Policies.
  • Exceptional customer service, organisational, and interpersonal skills. Ability to manage changing priorities. Strong research, investigation, and analytical skills. Professional and bearing in all aspects.
  • A full/clean driving license is essential.

What We Offer:

  • Discretionary company bonus.
  • Incentive Scheme.
  • Car Allowance or Company Car.
  • 25 days annual leave, plus additional one day for your birthday.
  • 5% Contributory Pension.
  • Private Health Care.
  • Death in Service.
  • Long service Awards.
  • Lifeworks App.
  • EAP.
  • Enhanced maternity, adoption, paternity, and sick pay.
  • Electric Vehicle scheme (after induction).
  • Career development and progression opportunities.
  • We care about our employees' opinions and have an employee forum to implement ideas and initiatives to make us a great place to work.