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Senior VAT Manager

2 months ago


Birmingham, Birmingham, United Kingdom RSM Full time

Overview of the Position

In collaboration with Partners and Directors, you will oversee the relationship between a portfolio of clients and the firm, ensuring that the clients' expectations regarding service, quality, and costs are consistently met.

This is an excellent opportunity to become part of a dynamic team during a pivotal phase of growth, offering a hybrid work model that allows for both remote and in-office engagement. The diverse range of projects will provide daily challenges, enabling you to enhance your skills and advance your career. You will have ample opportunities to expand your knowledge and experience a culture that values individuality and encourages innovative thinking.

Key Responsibilities:

  • Identifying and advising on VAT optimization strategies, and executing specialized technical assignments as necessary.
  • Prioritizing client correspondence and keeping both the client and partner updated on the status of VAT-related tasks.
  • Serving as the primary contact for clients regarding VAT inquiries, ensuring exceptional client service at all times.
  • Completing tasks assigned by the Partner or Director.
  • Facilitating effective communication with other departments.
  • Monitoring work progress reports closely to ensure profitable recoverability of services rendered and timely billing of clients.
  • Advancing your technical expertise through relevant reading and training, while maintaining awareness of the firm's offerings, brochures, and publications.
  • Identifying, engaging, and converting potential clients, as well as assisting other departments in the research and preparation of formal proposals for new business.
  • Actively participating in client seminars and effectively following up with contacts made.
  • Assisting in quality control processes and departmental administration as needed.
  • Attending staff meetings and training sessions as required.
  • Being aware of and adhering to Health and Safety protocols within the firm, reporting any concerns to the designated Health and Safety Representative.
  • Performing any additional duties that align with the role's scope, spirit, and purpose, as requested by the line manager or Head of Department.

Ideal Candidate Profile

The successful candidate will possess prior experience at the Manager or Associate Director level within VAT, along with a proven track record of generating new business and/or unlocking fees from existing clients. You will be adept at mentoring junior staff and fostering a positive team environment. Key attributes include:

  • Ability to build and nurture a team of VAT professionals.
  • Strong commercial acumen with the capability to set and achieve targets.
  • Excellent communication and influencing skills, with demonstrated experience in client management.

Note: This job description reflects the current requirements of the role. As responsibilities evolve, the job description will be reviewed and may be amended in consultation with the individual.

About the Service Line Leader

Ian Carpenter, VAT Partner: "My journey in tax began unexpectedly, leading me to discover a passion for VAT. The interplay between inputs and outputs, its direct relevance to business transactions, and the extensive case law surrounding it have captivated me. I enjoy engaging with tax professionals who share my enthusiasm and assisting business leaders in understanding the implications of VAT on their operations. After a decade at HMRC, I transitioned to the private sector, where I have spent over a decade at RSM. The culture here is distinct; it fosters collaboration and a shared commitment to delivering the best outcomes for our clients and teams. I take pride in leading and developing my service line, nurturing talent from the outset of their careers, and helping them navigate their professional journeys. The evolution of technology in tax administration presents exciting opportunities to streamline processes and enhance client offerings. I am passionate about working with our talented team to realize this vision."