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Retail Leadership Role: Elevate Customer Experience

2 months ago

Bradford, Bradford, United Kingdom Signet Jewelers Full time

At Signet Jewelers, we believe that exceptional customer service is the cornerstone of our success. As a Store Supervisor, you'll play a vital role in shaping the customer experience and driving sales within our vibrant retail environment.

We are seeking passionate individuals with a genuine enthusiasm for jewelry and a commitment to providing outstanding service. You will be responsible for leading and motivating a team of dedicated sales associates, ensuring they deliver exceptional customer interactions and achieve their sales targets.

Your Responsibilities:
  • Provide expert guidance and product knowledge to customers, helping them find the perfect piece to suit their needs and style.
  • Coach and mentor team members, fostering a positive and collaborative work environment.
  • Drive sales performance by implementing effective strategies and promoting our diverse range of jewelry collections.
  • Maintain a high level of customer satisfaction through personalized service and attention to detail.
  • Ensure adherence to company policies and procedures, upholding the highest standards of ethical conduct.
Your Profile:

You possess a proven track record in retail or customer service, with a passion for exceeding expectations. Your strong communication skills, ability to build rapport with customers, and drive for success will enable you to thrive in this dynamic role. A genuine interest in jewelry and a desire to learn about our exquisite collections are essential.

Signet Jewelers offers a competitive salary and benefits package, including sales incentives and a generous staff discount. We are committed to providing ongoing training and development opportunities to support your professional growth.