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Housing Coordinator

2 months ago


Enfield Town, Greater London, United Kingdom CRA GROUP LIMITED Full time
Job Summary

We are seeking a highly skilled Housing Coordinator to join our team at CRA GROUP LIMITED. As a Housing Coordinator, you will play a critical role in assisting with reassessments of applicants in exempt accommodation.

Key Responsibilities
  • Assess priority need for housing assistance and take homelessness applications if needed.
  • Provide a quality service of housing options, advice, and homeless prevention casework to fulfill the authority's statutory function to prevent homelessness in accordance with Housing Act 1996 (as amended in 2002, 2011, 2016).
  • Ensure the robust processing of homeless applications and provide accurate and quality advice to prevent all aspects of homelessness in accordance with current legislation, having due regard to the code of guidance.
  • Use all available homelessness prevention tools to sustain tenancies or secure suitable, affordable accommodation for those who are homeless or threatened with homelessness.
  • Provide a comprehensive statutory service of advice and assistance to all non-priority homeless cases, including rough sleepers, in accordance with s.192 Housing Act 1996.
  • Promote the Council's website as a knowledge base and the online customer portal.
Essential Requirements
  • Experience enabling and empowering homeless customers or those seeking advice regarding their rehousing options is essential.
  • Experience of working with housing and homelessness legislation and in delivering housing access and homelessness services is essential.
  • Relevant experience in a similar role, preferably housing or other homelessness services to vulnerable people and minority groups, is essential.
  • Experience of carrying out robust enquiries and competently deciding homelessness applications in accordance with Part VII Housing Act 1996 as amended is essential.
Essential Qualifications
  • A good general standard of education is essential.