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Travel Consultant

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kuoni Full time
About the Role

We are seeking a highly motivated and experienced Travel Consultant to join our team at Kuoni's Metrocentre store. As a Personal Travel Expert, you will be responsible for delivering exceptional customer service and creating personalized holiday experiences for our clients.

Key Responsibilities
  • Design and sell luxury holidays to clients, utilizing your knowledge of destinations and travel products.
  • Provide expert advice and guidance to clients, ensuring their holiday needs are met and exceeded.
  • Build and maintain relationships with clients, delivering exceptional customer service and ensuring repeat business.
  • Work collaboratively with the sales team to achieve sales targets and drive business growth.
  • Stay up-to-date with industry trends and product knowledge, ensuring you are always equipped to provide the best possible service to clients.
Requirements
  • Proven experience in a sales or customer-facing role, preferably in the travel industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Knowledge of destinations and travel products, with a passion for delivering exceptional customer service.
  • Ability to work in a fast-paced environment, meeting sales targets and deadlines.
  • Flexibility to work a variety of shifts, including evenings and weekends.
What We Offer
  • A competitive salary and uncapped commission structure.
  • Ongoing training and development opportunities, ensuring you stay up-to-date with industry trends and product knowledge.
  • A fun and supportive work environment, with a team of like-minded individuals who share your passion for travel.
  • The opportunity to work with a leading travel company, with a reputation for delivering exceptional customer service and creating unforgettable holiday experiences.