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Customer Service Representative

2 months ago

London, Greater London, United Kingdom EE Full time

About the Role

We are seeking a motivated and enthusiastic individual to join our team as a Retail Advisor. In this role, you will be responsible for providing exceptional customer service and assisting customers with their telecommunications needs.

Key Responsibilities

  • Delivering outstanding customer service by greeting customers, understanding their requirements, and offering tailored solutions.
  • Providing in-depth product knowledge and guidance on our range of mobile phone plans, devices, and accessories.
  • Processing sales transactions accurately and efficiently.
  • Maintaining a clean and organized work environment.
  • Collaborating effectively with team members to ensure a positive customer experience.

What We Offer

  • Competitive hourly rate plus commission opportunities.
  • Comprehensive training and development programs.
  • Access to employee benefits, including healthcare and discounts on products and services.
  • A supportive and collaborative work environment.