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Support Assistant

2 months ago

Newport, Newport, United Kingdom Llamau Limited Full time

Job Overview:

Llamau Limited is seeking a dedicated and compassionate Support Assistant to join our team. As a Support Assistant, you will play a vital role in providing day-to-day emotional and practical support to young people, empowering them to gain independence and reach their full potential.

Key Responsibilities:

  • Engage and build strong relationships with young people, understanding the impacts of homelessness, domestic abuse, and trauma.
  • Provide support and advice in line with support plans and as requested by the young person's keyworker, working collaboratively as part of a team.
  • Remain calm and collected in challenging and traumatic situations, demonstrating a forward-thinking attitude to crisis response.

What We Offer:

  • A competitive benefits package, including a maximum holiday entitlement of 41 days (including bank holidays).
  • Enhanced Group Pension Scheme of 10% contributions (after qualifying period).
  • Free access to an internal wellbeing and counselling team.
  • Opportunities to diversify your skills and widen your experience across a range of services and niche roles.
  • Access to an extensive online training platform, as well as the chance to enrol on specific training in substance misuse, housing law, ACEs, etc.

Requirements:

  • The ability to engage and build strong relationships with young people.
  • A forward-thinking attitude to crisis response.
  • The ability to remain calm and collected in challenging and traumatic situations.

Working Hours:

47 hours per week (Full Time) Support Assistants working a shift pattern including two night shifts (4.45pm-9.45am) and two day shifts (9.30am-5pm) per week.

Llamau Limited is committed to supporting and promoting equality and diversity across the whole organisation. We aim to establish an inclusive environment where every colleague feels safe and able to be themselves at work.