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Supervisor - Store Operations

2 months ago


SouthendonSea, Southend-on-Sea, United Kingdom Yours Full time

About the Role

We are seeking a highly motivated and experienced Supervisor to join our team at Yours Clothing. As a Supervisor, you will be responsible for providing back-up management support and ensuring the smooth operation of our store.

Key Responsibilities

  • Provide exceptional customer service and ensure a positive shopping experience for our customers.
  • Optimize sales and individual customer purchases to drive business growth.
  • Manage and maintain a high level of stock accuracy and availability.
  • Replenish stock and maintain a clean and organized store environment.
  • Assist with deliveries and stock handling, and undertake cleaning and housekeeping duties.
  • Ensure compliance with all company procedures and policies.
  • Take responsibility for personal development and actively seek opportunities for improvement.
  • Responsible for Health and Safety, and opening and closing the store in the absence of management.
  • Cash handling and reconciliation, and training and coaching store colleagues as and when required.

Requirements

  • A warm, friendly, and engaging personality is essential.
  • Highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
  • A proven ability to work well within a team and to use own initiative.
  • Ability to adapt to frequent change and a high-pressure environment.
  • Experience in a retail environment with a quality brand is desirable but not essential.
  • Knowledge and understanding of High Street fashion.

About Us

Yours Clothing is a leading retailer that provides the best value on the UK high street and internet for curvy customers. We offer a wide range of fashion products at the right price, and our continued success comes from our entrepreneurial thinking and listening to our customers.

Our environment is fast-paced, ever-evolving, and full of excitement. We are committed to expanding and becoming the number one plus-size fashion retailer in the UK, while developing our brands into new and exciting niche markets both in the UK and further afield.