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HR Support Officer

2 months ago

Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

Join Our Team as an HR Administrator

At Sheffield City Council, we are committed to achieving ambitious goals for our community, and our dedicated personnel are essential to providing outstanding services. We are seeking three diligent professionals to enhance our recruitment and systems teams, focusing on delivering exceptional HR support to our employees, managers, and HR partners.

Recruitment Team Responsibilities:

  • Oversee the administration of recruitment processes, from job postings and interview arrangements to employment verification and contract issuance using our ITrent system.
  • Offer guidance to candidates and support to hiring managers and HR colleagues throughout all phases of the recruitment journey.
  • Collaborate closely with team members and assist other HR divisions with recruitment and general HR inquiries.
  • Engage in initiatives aimed at enhancing inclusive recruitment practices to attract and retain a diverse workforce.

Systems Team Responsibilities:

  • As an HR Administrator within the Systems & Performance team, you will handle employee inquiries related to the Council's HR systems, assist colleagues in data management, and ensure secure system access for users.
  • Analyze our systems to pinpoint individual and recurring issues, providing employees, managers, and HR colleagues with the necessary information to resolve inquiries.
  • Work collaboratively with team members and support other HR divisions with systems-related and general HR queries.

Key Skills Required:

  • Exceptional customer service abilities
  • Strong organizational skills and confidence in executing transactional processes
  • Able to work efficiently and accurately under pressure

In return, you will receive support from an experienced team and comprehensive training to excel in your new role.

We are dedicated to investing in our workforce and promoting opportunities for underrepresented groups. We value equality, diversity, and inclusion, focusing on enhancing the diversity of our workforce, particularly among Black, Asian, Minority Ethnic, Disabled, and LGBTQ+ individuals, ensuring our teams reflect the communities we serve.