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Senior Document and Data Manager

2 months ago


Stevenage, Hertfordshire, United Kingdom Company: Full time
Job Summary

Company is seeking a highly skilled Senior Document and Data Manager to join our Connected Intelligence (CI) Configuration and Data Management (CADM) Team. As a key member of this team, you will be responsible for ensuring adherence to company guidelines and CM (Configuration Management) best practices.

Key Responsibilities
  1. Document and Data Management: Record, control, and distribute documents/data in the CMDB, ensuring accuracy and compliance with company standards.
  2. Quality Assurance: Monitor and control the quality of internal documents, identifying and addressing any discrepancies or issues.
  3. User Support: Provide first-line support and training for CMDB users, troubleshooting issues and guiding team members on Document and Data Management and CMDB use.
  4. Process Improvement: Propose and support process improvements, develop and maintain document templates, and contribute to CMDB and data management procedures.
  5. Reporting: Report on activities, CMDB state, and documentation/data status to the CADM Team Leader and other relevant teams.
  6. Collaboration: Work in a shared workload environment, supporting various projects, products, or services in collaboration with other CADM team members.
  7. Secondary CMDBs: Manage and control access to secondary CMDBs and support users in both administration and training.
  8. Language Skills: Proficiency in oral and written English is required.
  9. Experience: Minimum of 2 years of document control experience in a technical or data management environment.
  10. Technical Skills: Digital literacy and proficiency with MS Office tools, experience with file/data management tools (e.g., MS Office, PDF editor, FTP, Nero), and experience with Product Data Management tools (e.g., li>
Desirable Qualifications
  1. Language Skills: Knowledge of European languages is desirable.
  2. Industry Knowledge: Understanding of project and product lifecycle is beneficial.