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Night Associate

2 months ago

Edenbridge, United Kingdom Lingfield Park Resort Full time
Job Summary

We are seeking a highly motivated and customer-focused Night Associate to join our Front Office team at Lingfield Park Resort. As a Night Associate, you will play a vital role in ensuring the smooth operation of our hotel's front desk during the night shift.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to guests, responding to their needs and resolving any issues in a professional and courteous manner.
  • Front Desk Operations: Manage the front desk during the night shift, handling check-ins, check-outs, and guest inquiries.
  • Administrative Tasks: Perform administrative duties, such as data entry, filing, and maintaining accurate records.
  • Team Collaboration: Work closely with the Front Office team to ensure seamless communication and coordination.
  • Safety and Security: Conduct regular safety floor checks to ensure the hotel's safety and security standards are met.
Requirements
  • Previous Experience: Previous experience in a Front Office role in a hotel or similar environment.
  • Hotel Systems: Familiarity with hotel systems and software.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Teamwork: Ability to work effectively as part of a team.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Work Environment: A collaborative and supportive work environment.