Market Retail Manager
1 week ago
About One Garden Brighton
One Garden Brighton is a unique destination garden within Stanmer Park, offering a blend of heritage and innovation. Our mission is to inspire and educate visitors about the power of horticulture to shape the future. We believe in the importance of sustainable living, and our gardens showcase productive traditional fruit and vegetable gardens, as well as contemporary themed gardens designed for urban conditions.
Our Vision
We aim to create a welcoming and inclusive environment for all visitors, where they can discover new things every day. Our retail space, One Market, offers a plant nursery and food and beverage options, providing a unique shopping experience.
Key Responsibilities
- Deliver Exceptional Customer Service
As a Retail Manager, you will be responsible for ensuring that our customers receive exceptional service, every time, for everyone. This includes championing a service culture within the team and maintaining consistent standards of presentation of people, service, and products.
Review Performance and Drive SalesYou will review performance regularly against sales and margin data, customer feedback, and mystery visitor scores to ensure a first-class retail experience. This will involve working flexibly and effectively in a busy retail environment.
Lead the Retail TeamYou will report to the Operations Manager of One Garden Brighton and will be supported by the wider team as well as Plumpton College's Senior Management Team. You will receive bespoke induction training alongside further professional training & development opportunities.
Our Values
We are committed to the values of Ambitious & Progressive, Enterprising, Professional, Supportive, and Passionate about everything we do. If you share these values and would like to be part of our growing team, we'd like to hear from you.
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