Service Advisor
3 days ago
About the Role
We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Audi Edinburgh.
Key Responsibilities
- Booking MOTs, services, and other repair work for our customers
- Advising customers on warranty cover and upselling additional parts/accessories
- Liaising with the Aftersales department to schedule appointments
- Managing customer interactions and updating records
- Communicating with customers on turnaround times and progress
Requirements
We are looking for someone with excellent communication skills, a warm personality, and a passion for delivering exceptional customer service. Previous experience in a similar role within the automotive industry is an advantage.
About Us
Lookers Audi Edinburgh is a busy dealership with a state-of-the-art showroom. We offer continuous training opportunities and a supportive team environment.
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