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Venue Manager

2 months ago


Skegness, United Kingdom Butlins Full time
About the Role

We are seeking a passionate leader to join our team at Butlins as a Venue Manager in the Buffets Department.

As a Venue Manager, you will play a vital role in helping our guests create unforgettable dining experiences. You will be part of a dynamic team responsible for providing our guests with an exceptional and entertaining holiday experience.

This role will involve split shifts with our breakfast and evening dining times, requiring flexibility and adaptability.

You should enjoy developing people and be passionate about delivering exceptional experiences to guests by nurturing, training, and coaching the team in a fun-filled environment.

You will drive standards and have the ability to lead the team to excellence, incorporating all brand standards and Butlins' way of working.

Reporting to the Senior Manager, you will enjoy the buzz of a busy environment and will drive your team to maintain high levels of hygiene and cleanliness.

You will have the ability to drive consistent brand standards while being guest-obsessed and operating efficiently in everything you do.

The role will also involve analyzing KPIs and stock control systems to maximize gross profit margins and adhering to food safety and health & safety policies.

You should have a real passion for leading by example and inspiring others to deliver experiences that truly delight our guests.

You should be an advocate for your team's fulfillment at work, ensuring that you are having regular 1:1s and PDP discussions to support their development and career with Butlins.

As with all roles at Butlins, no day will be the same, and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.

About You

We are looking for an individual with prior experience in hospitality, such as a busy restaurant, bar, or retail environment where a balance of speed and quality is important.

You should be passionate about leading and developing a team and supporting people through regular 1:1s and coaching.

Delivering an amazing experience to our guests is the most important part of this role, so you should be passionate about every interaction and seek opportunities to improve this wherever possible.

About Butlins

At Butlins, we are all about fun, excitement, and adventure by the bucketload. For over 80 years, we have been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult-only Big Weekenders.

Ask any of our team, past and present, and one of the best things they will say about working at Butlins is our culture. We are all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.

So, if you want a role where you Create Smiles, where you are not afraid to Get Stuck In, and where the team genuinely Cares For Each Other, this could be the perfect fit for you.

There has never been a more exciting time to join Butlins.