Survey Administrator

4 weeks ago

Sittingbourne, Kent, United Kingdom Anglian Home Improvements Full time

Are you a detail-oriented and organized individual with a passion for accuracy and efficiency? We are seeking a skilled Survey Administrator to join our team at Anglian Home Improvements.

Role Overview:

As a Survey Administrator, you will play a critical role in our Operations team, responsible for transferring survey information, technical specifications, and product details onto our internal systems. Your attention to detail and organizational skills will ensure seamless installations, leaving our customers delighted with their home improvements.

Key Responsibilities:

  • Accurate input of data to meet timely deadlines
  • Reporting directly to our Central Survey Manager
  • Maintaining records and documentation
  • Managing on-hold surveyors to resolve issues efficiently
  • Quality checking workflow to guarantee error-free input and minimal remakes
  • Liaising with internal and external customers and surveyors
  • Scanning and performing administrative tasks

Key Skills:

  • Strong organizational and time-management skills
  • Excellent communication and interpersonal abilities
  • Customer-focused mindset with a commitment to delivering outstanding service
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Knowledge of depot operations and administration is a plus, with full training provided

Benefits Package:

  • Competitive salary
  • 31 days holiday, increasing to 33 days after 2 years of service
  • Group wellbeing initiatives, including birthday off annually, 24hr remote access to a doctor, and discounted gym memberships
  • Wide variety of group retail, food shopping, cinema, theatre, mobile phone discounts, and freebies
  • Paid time off to volunteer
  • Generous Employee Product Purchase Discount Scheme
  • Opportunities for career growth and development

We are committed to creating an inclusive working environment and culture for our employees, and we recruit the best person for the job regardless of protected characteristics. If you are a detail-oriented, customer-focused individual looking to join a market leader in the home improvement industry, we encourage you to apply.

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