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CNC Field Service Technician

2 months ago

Doncaster, Doncaster, United Kingdom PCMC Full time
About Us

At PCMC, we are a leading provider of cutting-edge solutions for end-of-line packaging equipment, labeling and converting, packaging automation, and systems integration. With a global presence and a team of experts, we are proud to be a trusted partner for our customers around the world.

Job Description

This Field Service Technician role requires a proven track record in programming, teaching, and troubleshooting equipment incorporating robotics and robotic arm installations. The successful candidate will have excellent analytical and problem-solving skills to apply in programming and troubleshooting of robotic packaging machinery and line control systems.

The role will involve site start-up support of integrated packaging equipment for the consumer products industry. This will include working in customers' manufacturing facilities worldwide and in our location on the design, build, and testing of equipment prior to shipment. The position requires extensive travel and substantial physical activity.

Responsibilities
  • Support and promote good teamwork across the company and act in line with the company's policies and values.
  • Conduct site surveys and participate in technical meetings on customer sites.
  • Robot, PLC, and HMI programming - Siemens, Rockwell, and others as applicable.
  • Ensure that all relevant project documentation is updated with as-built information after completion of the technician's intervention.
  • Sign off equipment and projects as complete, confirming that they are fit for purpose, complete, and tested.
  • Start up, commission, and fault find equipment on our customers' sites and support them remotely as required.
  • Supervise contractors working under the company's scope of work.
  • Provide training to customers' operations and maintenance staff.
  • Ensure that the latest version of the equipment software is uploaded and identified on the company network.
  • Comply with the Health & Safety at Work Act 1974, current legislation, and company policies and procedures.
  • Be prepared to travel when required both nationally and internationally, which could be at short notice.
  • Be available and have flexibility to work overtime on evenings and weekends when required.
  • Attend training courses to support duties and development, which may not be held at our location and require travel both in the UK or overseas.
Minimum Qualifications and Experience
  • 3+ years' experience in robotic systems, ideally in the packaging industry.
  • Software design and Rockwell/Siemens PLC, motion, and servo control systems experience would be beneficial.
  • Ability to convert verbal, written, and other media-based information into project documentation.
  • Excellent computer skills, being proficient in Microsoft Office packages such as Excel, Word, and Outlook.
  • The ability to simultaneously organize and successfully execute multiple project responsibilities.
  • A self-starter with a 'can do' flexible attitude.