About Us: We are a distinguished contract catering organization, recognized for our excellence, serving over 45,500 delighted patrons daily.

Position Overview: We are thrilled to present a unique opportunity for a skilled Coffee Specialist to become a part of our dynamic team.

Key Qualifications: While having professional experience and relevant certifications is essential for this position, we encourage you to evaluate your interpersonal skills before submitting your application.

You understand that crafting exquisite hot beverages is an art, and you possess the necessary communication skills to excel in this role. You are consistently positive, enthusiastic, and adaptable to the evolving needs of service.

Whether it involves managing a busy queue or accommodating a customer with dietary restrictions, you are prepared to handle it all.

Customer Engagement: Our coffee bar experience competes with leading high street brands, not only in our offerings but also in our commitment to exceptional customer service, which you will uphold at all times.

You view customers as unique individuals and are adept at responding to their needs, ensuring they feel welcomed and valued from the moment they approach the counter until they leave satisfied and eager to share their experience.

Operational Skills: You will bring confidence in cash handling and till operations, understanding the significance of effective merchandising and stock management to ensure our enticing food options are available throughout the day.

Preferred Experience: We would appreciate candidates with a background in customer service environments, and we are committed to providing the training and development necessary for you to advance your career with us.

• A complimentary day off to celebrate your birthday.
• Monthly culinary masterclasses with Michelin-starred chefs.
• Fully funded professional development courses ranging from levels 2 to 7.
• Discounts and cashback opportunities at various retail and leisure establishments.
• Cycle-to-work scheme.
• Freedom Friday: a paid day off to volunteer for a charity of your choice.
• Complimentary lunch every workday.
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support family members welcoming a new addition.

Discover all our benefits and more by visiting our website.